Frequently asked questions
Short answers about ordering, pricing, delivery and warranty.
Our range and pricing are built for business customers — restaurants, cafés, hotels, offices, retail and public spaces. Private individuals are welcome to buy as well.
On product cards and product pages we show the price both with and without VAT, so business customers can see the real cost at a glance.
An estimated delivery time is shown for each product — usually 10–15 business days. For larger projects we agree the timeline individually.
Yes. Larger orders get individual project pricing — get in touch and we will prepare a quote.
Yes. You can view the products at our showroom at Kalvarijų g. 125, Vilnius, BALDŲ ROJUS shopping centre. Visits to the warehouse need to be arranged in advance.
Yes. For projects we provide finish and material samples, and a sample product for evaluation when needed.
All products come with a 2-year warranty. You will find the full terms on the “Warranty and care” page.
By bank transfer against an invoice, via Paysera, or by payment card. Business customers receive an invoice.
We deliver to the site you specify and help with unloading and assembly if needed — we agree this at the quotation stage.
Yes. The return procedure and conditions are described on the “Warranty and care” page and in the B2B terms of purchase.
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