{"id":157215,"date":"2026-09-02T12:01:18","date_gmt":"2026-09-02T09:01:18","guid":{"rendered":"https:\/\/thechairs.lt\/duk\/"},"modified":"2026-09-04T19:18:23","modified_gmt":"2026-09-04T16:18:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/thechairs.lt\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Frequently asked questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Short answers about ordering, pricing, delivery and warranty.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you work only with business customers?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Our range and pricing are built for business customers \u2014 restaurants, caf\u00e9s, hotels, offices, retail and public spaces. Private individuals are welcome to buy as well.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre prices shown including VAT?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
On product cards and product pages we show the price both with and without VAT, so business customers can see the real cost at a glance.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the delivery times?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
An estimated delivery time is shown for each product \u2014 usually 10\u201315 business days. For larger projects we agree the timeline individually.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you offer discounts for larger quantities?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Yes. Larger orders get individual project pricing \u2014 get in touch and we will prepare a quote.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I see the furniture in person?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Yes. You can view the products at our showroom at Kalvarij\u0173 g. 125, Vilnius, BALD\u0172 ROJUS shopping centre. Visits to the warehouse need to be arranged in advance.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I get material samples?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Yes. For projects we provide finish and material samples, and a sample product for evaluation when needed.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat warranty applies to the products?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
All products come with a 2-year warranty. You will find the full terms on the \u201cWarranty and care\u201d page.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I pay?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
By bank transfer against an invoice, via Paysera, or by payment card. Business customers receive an invoice.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you deliver on site and help with assembly?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
We deliver to the site you specify and help with unloading and assembly if needed \u2014 we agree this at the quotation stage.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan products be returned?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
Yes. The return procedure and conditions are described on the \u201cWarranty and care\u201d page and in the B2B terms of purchase.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Did not find your answer?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Write or call us \u2014 we reply within 1 business day.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRequest a quote<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t+370 617 77167<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently asked questions Short answers about ordering, pricing, delivery and warranty. Do you work only with business customers? Our range and pricing are built for business customers \u2014 restaurants, caf\u00e9s, hotels, offices, retail and public spaces. Private individuals are welcome to buy as well. Are prices shown including VAT? On product cards and product pages […]<\/p>\n","protected":false},"author":2006,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-157215","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"_links":{"self":[{"href":"https:\/\/thechairs.lt\/en\/wp-json\/wp\/v2\/pages\/157215","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thechairs.lt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thechairs.lt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thechairs.lt\/en\/wp-json\/wp\/v2\/users\/2006"}],"replies":[{"embeddable":true,"href":"https:\/\/thechairs.lt\/en\/wp-json\/wp\/v2\/comments?post=157215"}],"version-history":[{"count":0,"href":"https:\/\/thechairs.lt\/en\/wp-json\/wp\/v2\/pages\/157215\/revisions"}],"wp:attachment":[{"href":"https:\/\/thechairs.lt\/en\/wp-json\/wp\/v2\/media?parent=157215"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}